About the Role
Café Irresistiblue is looking for a charismatic leader to manage the day to day running of our orchard café and attract, plan and coordinate customer events.
5 days, preferably Thursday to Monday, but including at least 1 weekend day
8.30am to 4.30pm
some evenings
Key Responsibilities
All FOH duties: greet and seat; till/payment operations; barista skills; bar/cocktail knowledge; kitchen pass control; table service.
Staff management and training.
POS and booking system changing/updating.
Event/function organising and managing.
Requirements
Duty Manager or able to obtain
Managerial Duties
• Leadership and team management: train, motivate, mentor and foster a positive team culture
• Customer service excellence: friendly, patient, proactive, ensure customer satisfaction and able to handle customer queries and complaints effectively
• High standards of cleanliness, food quality and presentation
• Operational adaptability: ability to multitask in a fast paced environment, solve problems quickly (equipment failure, rushes or staff shortage)
• Communication skills: clear, consistent communication with staff regarding expectations, with guests, owners and suppliers
• Financial acumen and organisation: manage inventory, budgeting, cost control, cash handling, numeracy, pos/till programming, booking system
Event Management
• meticulous attention to detail
• financial acumen for budgeting
• ensure events are profitable
• calm under pressure
• handle multiple tasks
• negotiating skills
• adaptable – find solutions to problems
• creative solutions to design or challenges
• resourcefulness – maximize available resources for the best outcome
• plan – execute – meet objectives
We offer a great working environment, a happy, skilled team and competitive hourly rate.
Interested? Email through your CV and any other relevant information to employment@monavaleblueberries.co.nz